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Contact Helinox Australia

Get in touch

Helinox Australia Pty Ltd (ABN: 80 603 448 942) is operated in Australia and is majority Australian owned. All prices displayed on this website are quoted in Australian Dollars and are inclusive of 10% GST.

Showroom: Unit 1, 4 Victory East St, Urangan (Hervey Bay), Queensland. Google maps link. Open 8:00 am to 3:00 pm Monday to Thursday. 8:00 am to 2:00 pm Fridays. Credit card sales only – no cash.

Phone: 1800 925 525 – Monday to Friday, 8:00 am to 3:00 pm QLD time. Outside these hours please leave a message with our answering team and we will return your call ASAP. From overseas please call +61 7 4124 9389.


Postal: PO Box 7172, Urangan, QLD 4655, Australia.

Please note these contact details are for Australia & New Zealand enquiries only. 

For other regions, visit the Helinox Global website to find your nearest distributor.

Click here for information on Returns, Shipping, Warranty & Privacy.

Email Helinox Australia:


We'd like to thank...

We'd like to thank all of our wonderful customers who have given us feedback about our products over the years.

You might have noticed the many quotes and photos in this website from people using Helinox gear. We'd like to give a big 'thank you' for the contribution they've made to this website.

Special thanks also go to Geoff Murray – one of Australia's leading landscape photographers – for the beautiful Cradle Mountain sunrise photo.

We love hearing about your adventures!

It's really encouraging for us to see what people get up to with our gear. If you have product feedback, photos or just want to chat, please email us: or call 1800 925 525.