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Contact Helinox Australia

Get in touch

Helinox Australia Pty Ltd (ABN: 80 603 448 942) is operated in Australia and is majority Australian owned. All prices displayed on this website are quoted in Australian Dollars and are inclusive of 10% GST.

Showroom: Unit 1, 4 Victory East St, Urangan (Hervey Bay), Queensland. Google maps link. Open Monday to Wednesday 8:00 am to 2:00 pm, Thursdays 10:00 am to 1:00 pm, Fridays by appointment. Credit card sales only – no cash.

Phone: 1800 925 525 – Monday to Friday, 8:00 am to 3:00 pm QLD time. Outside these hours please leave a message with our answering team and we will return your call ASAP. From overseas please call +61 7 4124 9389.


Postal: PO Box 7172, Urangan, QLD 4655, Australia.

Please note these contact details are for Australia & New Zealand enquiries only. 

For other regions, visit the Helinox Global website to find your nearest distributor.

Click here for information on Returns, Shipping, Warranty & Privacy.

Email Helinox Australia:


Where can I see your products?

Our business model is to sell direct to you via this website and over the phone. This enables us to keep the price down and level of service up. We offer a love it or return it guarantee on everything we sell – so you can try goods in the comfort of your own lounge room over a period of days rather than a few minutes in a store.

However, we do have a handful of specialist retailers who really wanted to stock Helinox. All of the retailers listed below stock a selection of our products, so we recommend calling ahead to check if the product you want to view is available.

New South Wales

• Drifta Camping & 4WD. 7 Lowe St, Gloucester NSW 2422, Ph: 02 6558 2328.

• Seldom Seen 4x4 Accessories & Adventure. 1/2 Redbank Place, Picton NSW 2571, Ph: 02 4677 2207.


• BM Motorcycles. 5 Heatherdale Rd, Ringwood VIC 3134, Ph: 03 9870 3807.

• Echuca Caravan & Outdoor. 600 High St, Echuca VIC 3564, Ph: 03 5480 3023.

South Australia

• Scout Outdoor Centre. 192 Rundle St, Adelaide SA 5000, Ph: 08 8223 5544.

• The Dirt Offroad Campers. 26 Light Cres, Mount Barker SA 5251, Ph: 08 8391 6274.


• Helinox Australia Showroom. Unit 1, 4 Victory East St, Urangan (Hervey Bay). See contact details above for opening hours.

We'd like to thank...

We'd like to thank all of our wonderful customers who have given us feedback about our products over the years.

You might have noticed the many quotes and photos in this website from people using Helinox gear. We'd like to give a big 'thank you' for the contribution they've made to this website.

Special thanks also go to Geoff Murray – one of Australia's leading landscape photographers – for the beautiful Cradle Mountain sunrise photo.

We love hearing about your adventures!

It's really encouraging for us to see what people get up to with our gear. If you have product feedback, photos or just want to chat, please email us: or call 1800 925 525.